About JPL
Innovation, Quality, and Sustainable Solutions for the Modern Workforce
About JPL Telecom
At JPL Telecom, we’re committed to providing innovative, high-quality British-designed telecom solutions that meet the needs of businesses worldwide. Established in 2004, we specialise in headsets, webcams, and video conferencing products designed for professionals across various sectors, including call centres, government, finance, corporate offices, and small businesses.
Our core values of quality, sustainability, and innovation drive everything we do. With 20+ years of experience in the industry, we focus on delivering products that not only perform at the highest standard but are also designed to stand the test of time. Our patented headsets offer a sustainable, future-proof solution for the modern workforce, helping businesses reduce their environmental impact without compromising on performance.
As a testament to our ongoing commitment to excellence, we’re proud to have been awarded the Queen’s Award for Enterprise, an honour that acknowledges our leadership in innovation and contribution to the industry.
From our offices in the UK, USA, and Europe, we serve over 50 countries, offering tailored solutions to meet the unique needs of businesses across the globe. Our dedication to customer satisfaction and product reliability ensures that our partners and end-users always have access to the best in telecom solutions.
At JPL Telecom, we continuously strive to improve the choice and value we offer to our customers. We’re not just providing products; we’re delivering long-term solutions that make a real difference in the way people work, communicate, and collaborate.
Registered in England No. 5250754
JPL’s Mission
“To build an empowered headset channel with a strong focus on sales success and margin, by offering fair-priced alternatives to the current brand leaders.”
“At JPL Telecom, we aim to lead the way in providing innovative, sustainable communication solutions that empower businesses worldwide. With a focus on high-quality headsets and video conferencing products, we strive to support and strengthen all areas of the supply chain.”
ISO 9001 Certified
In 2016 we gained ISO 9001:2015 certification for JPL Telecom Ltd, giving our customers confidence in JPL Telecom’s service and support, as well as in our products.
ISO 9001 Certified
In 2025 we gained ISO 27001 certification for JPL Telecom Ltd, giving confidence in JPL Telecom’s service and security management of all our data.
Queens Award for Enterprise: International Trade
In 2022, JPL has been awarded The Queen’s Award for Enterprise: International Trade. An award that we are very proud and honoured to receive.
About JPL, from 2004 to 2022
Check out JPL’s video on the story of how JPL has evolved over the last 18 years and what we’ve accomplished.
From how JPL was founded, to developing new products, such as the Element series and Vision Access Windows Hello camera.
Why work with JPL Telecom?
Our Commitment To Sustainability
At JPL, we are deeply aware of our impact on the world, and we are committed to continuously reducing waste and pollution throughout the production of our products. Our goal is to be responsible global citizens by minimising our environmental footprint. We are dedicated to making the design, creation, packaging, and distribution of our headsets and video conferencing solutions more sustainable, while always working towards a positive and lasting impact on the world around us.
JPL Telecom Key Milestones
2016 – First Headset Patented
The Element Series was JPLs first true innovative solution offering unmatched versatility with a unique headband system that allows users to switch easily between single-ear (monaural) and dual-ear (binaural) configurations with one simple click. Designed for comfort, sustainability and adaptability, the Element series delivers exceptional sound quality for any work environment.
2017 – First Telecom Headset Compatibility App
JPL was the first telecom headset company to launch a compatibility app for Android and iOS mobile devices. The JPL App gives you quick and easy headset-to-phone or phone-to-headset compatibility.
2018 – JPL Gateway Software
We developed a software program that enables remote call control with leading UC softphone providers. This ensures that your headset is always updated to the latest software, providing you with the most recent features, bug fixes, and compatibility updates. The user-friendly gateway makes it easier than ever to stay up-to-date.
2025 – JPL Icon Series
JPL wanted to develop the best of the best headset range for professionals who demand clarity, comfort and reliability. The JPL Icon Series is designed for every work environment, they combine exceptional sound quality, plug-and-play software, a lightweight design, and advanced features like ANC. Whether you’re in the office or working remotely, the Icon Series adapts to your needs, ensuring seamless connectivity and an optimal user experience.
Contact Us Today
Specifying and securing the right equipment for you or your business needs can be daunting and the wrong equipment can be costly both now and in the future.
Speak to our team who can guide you through the process and help you to identify the right products for your situation.
Apply for a FREE Trial
If you’re looking to purchase 120 or more units for your company please complete and submit the form to see if you qualify for a free trial.
Technical Support and General Enquiries
For help and advice on our products, technical support, or general enquiries you can visit our support pages where you can find our FAQs and videos. You can also contact JPL via the form opposite, by live chat, by phone, or by email.
