About JPL Telecom

JPL Telecom Ltd is a British design and manufacturing business focused on innovation in the unified communications sector.

Established in 2004, JPL Telecom produces high-quality, competitively priced telecom headsets, webcams and video conferencing products, targeting global business-to-business markets in the UK, USA, Europe, and further afield. The end user customer base includes call centres, government and public sector services, banks and corporate offices, and a vast array of small businesses.

One of our many strengths is our range of patented, sustainable and future-proof headsets which provide the perfect solution for the ever-growing number of organisations where environmental impact and product endurance are essential considerations.

Due to the rapidly evolving working environments, particularly the dramatic increase in people working from home, the demand for the effective and efficient solutions provided by JPL Telecom has never been greater.

JPL Telecom now has local offices in the US and Europe and a sales territory which includes over 50 countries across the world.

Our aim is to continuously improve customer choice, always offering value and commitment to our resellers and end-users.

Registered in England No. 5250754

About JPL, from 2004 to 2022

Check out JPL’s video on the story of how JPL has evolved over the last 18 years and what we’ve accomplished.

From how JPL was founded, to developing new products, such as the Element series and Vision Access Windows Hello camera.

Queens Award for Enterprise: International Trade

In 2022, JPL has been awarded The Queen’s Award for Enterprise: International Trade. An award that we are very proud and honoured to receive.

ISO 9001 Certified

In 2016 we gained ISO accreditation across the JPL Group, giving our customers confidence in JPL Telecom’s service and support, as well as in our products.

SEDEX Certified

As a member of Sedex, our company is committed to promoting transparency throughout the supply chain and preventing the use of child labour. We work to ensure that the factories we work with uphold human rights and treat their workers with respect

Our Commitment to Sustainability

We are very conscious of the world around us and we aim to continuously reduce the amount of waste and pollution produced through the manufacture of our products. We aim to be responsible for our global community and minimise our negative impact on the world. Working towards making the design, creation, packaging, and distribution of our headsets and video conferencing solutions more sustainable.

Why work with JPL Telecom?

  • British-designed and supported products
  • Smooth and easy ordering
  • Comprehensive customer service
  • Ongoing support from a dedicated account team
  • Professional and creative design
  • Resellers have access to the JPL headset compatibility online guide, with the option to re-brand for their own Web site
  • Closer to the point of manufacture – this means competitive prices and more product flexibility when customisation is needed
  • Industry-leading margins for JPL resellers
  • Own branding opportunities
  • Buy with confidence, knowing the headset will work with your desk phone by using our easy 3-step online compatibility tool or mobile app, allowing resellers to confirm which bottom lead is compatible with any desired headset

JPL Telecom Firsts to Market

2016 – First Headset Patented
The TT3 is unique in its design, allowing the user to change the headband from a single ear to a binaural with one simple click.

2017 – First Telecom Headset Compatibility App
JPL was the first telecom headset company to launch a compatibility app for Android and iOS mobile devices. Download the app from our Compatibility page.

2018 – JPL Gateway Software
We developed a software program that enables remote call control with leading UC softphone providers. Download the app from our Gateway page.

JPL’s Mission

“To build an empowered headset channel with a strong focus on sales success and margin, by offering fair-priced alternatives to the current brand leaders.”

Contact Us Today

Want to know more about JPL, then get in contact with us today.

Apply for a FREE Trial

If you’re looking to purchase 120 or more units for your company please complete and submit the form to see if you qualify for a free trial.

Technical Support and General Enquiries

For help and advice on our products, technical support, or general enquiries you can visit our support pages where you can find our FAQs, and videos. You can also contact JPL via the form opposite, by live chat, by phone, or by email.

Contact Form – Free Trial
Free Trial
This form collects your name, company name, email address, telephone number and message so that we can communicate with you regarding this form submission. Please check our Privacy Policy for more information about how we protect and manage your submitted data.
GDPR Consent *