Wired Headsets

Wired phone headsets have been in use for decades and the demand for a wired headset, rather than a wireless one, doesn’t seem to be fading. With so many communications devices such as IP phones in the workplace and not all of them supporting a wireless headset option, plug-in phone headsets are still the best solution for some offices and call centres.

Whether you’re looking specifically for a USB headset, RJ11 phone headset or a bottom lead to connect a QD headset we have options for all budgets, meaning a great quality headset can be available to all users.

Headset type: All types
Connectivity: All types
Useage Level: All levels

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Telephone & IP Phone Headsets

Regardless of whether you’re looking for a wired telephone headset or an IP phone headset, wired solutions remain a great choice for many businesses. Plug-in phone headsets remain a better value choice than wireless options and thanks to their Plug and Play capability can be in use immediately after removing the headset from the box.

Of course, JPL also stocks a range of wireless headset options if you prefer, but considering a wired telephone headset is a great option for many businesses, whether staff operate from an office or call centre.

Other Headset Types

Wired Headsets Manuals and Guides

JPL headsets are very easy to install and use, but we provide here a number of guides that you will find helpful. These provide important safety information as well as operating instructions. For more specific manuals these can be found under specifications on the individual product pages. The following documents are in Adobe PDF format and require Adobe Reader software for viewing. Adobe Reader is available as a free download from the below.

Microsoft Teams Optimised Solutions

The right software like Microsoft Teams can work wonders for a business and when you pair great software with great hardware you get a complete communications solution. JPL designs and manufactures high-quality headset solutions which are compatible with Microsoft Teams to give you a great experience when communicating online. Featuring Plug & Play technology, our Microsoft Teams compatible and optimised solutions mean you can be assured your JPL headset will work as you expect it to, straight out of the box.

Noise Cancelling

Office headsets with noise-cancelling microphones cannot be overrated. From the home office to the largest call centre, headset users are often surrounded by background noise which can easily transfer to the call recipient.

A quality noise-cancelling microphone on a headset reduces the amount of background noise heard and this can be done using a variety of techniques as we’ve highlighted here. JPL telephone headsets do this both actively and passively with windshields and our Surround ShieldTM noise cancellation technology.

Perfect For Busy Offices & Call Centres

Our range of wired headsets is the perfect solution for busy offices and call centres where large numbers of staff are making telephone calls.

Whether your teams are in sales, customer services or communicating with each other using Unified Communications, getting the best-wired headsets will help to improve call clarity and quality.


There are a number of benefits that come with investing in wired headsets. The first is the price point, even the best-wired headsets with microphones generally cost less than their wireless headset counterparts without compromising on audio quality. When you also factor in that wired telephone and PC headsets don’t rely on batteries the advantages are obvious.

The use of a USB-wired headset also provides the option of in-line controls, giving the user easy access to a range of control options such as volume and mute.

The comfort of the wearer is also important for long-duration headset use. Many of our wired headsets are available in monaural and binaural configurations, and all headsets allow you to wear the microphone on either ear for complete flexibility.

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Frequently Asked Questions

If you have any questions about our wired headsets or need assistance with your purchase, we’re here to help! Don’t forget to check out our FAQ page for answers to commonly asked questions and helpful tips. Our goal is to provide you with the best possible support and ensure that you’re completely satisfied with your purchase. So if you need any help, please don’t hesitate to reach out to us.

Choose Your Solution

Take a look at how JPL can help you choose the right product for your platform, desk phone or sector.




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Specifying and securing the right equipment for your business needs can be daunting and the wrong equipment can be costly both now and in the future.

Speak to our team who can guide you through the process and help you to identify the right products for your situation.

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If you’re looking to purchase 120 or more units for your company please complete and submit the form to see if you qualify for a free trial.

Technical Support and General Enquiries

For help and advice on our products, technical support, or general enquiries you can visit our support pages where you can find our FAQs, and videos. You can also contact JPL via the form opposite, by live chat, by phone, or by email.

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