QD Call Centre Headsets

Call centre telephone headsets are a vital piece of equipment in the smallest of contact centres right through to large-scale operations with hundreds of call takers. Our selection of call and contact centre headsets covers a range of telephone headset styles and wearing options providing all-day comfort and great call quality.

With a range of features, our call centre headsets cover all budgets so you can find the right telephone headset for your business. If you’re not looking for call centre-specific headsets, why not have a look at our office telephone headsets or USB headsets instead?

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Desk Phone Compatibility

Use the compatibility tool to check the compatibility of JPL headsets with your desk phone. Select from the lists below and you’ll be shown which JPL connection leads are compatible.

QD Call Centre Headsets

A busy office or call centre with frequent changes of desks and headsets is where Quick Disconnect technology comes into its own, a headset connection type which allows users to change headsets without dropping a call.

Our range of call centre headsets offers something for all needs whether you are budget limited or need a fast turnaround, these headsets offer ease of use and excellent all-day comfort.

Woman with blonde hair wearing telephone headset

Binaural & Monaural

As with our wider range of wired headsets for the office and contact centre environments, our QD call centre headsets come in binaural and monaural options which can be worn with the microphone on the left or right ear.

The choice of binaural and monaural call centre headsets will vary from user to user and business to business, but this option provides better choice and comfort to call centre employees, meaning improved productivity.

Our Element range also includes the TT3-AVANT QD series that allows you to easily swap between a monaural headband to a binaural headband and vice versa, without having to purchase a new microphone boom.

Connect to Almost Any Telephone

Using our range of QD headset adapter leads you can connect your call centre headset to almost any telephone to allow your teams to communicate clearly and effectively.

Our call centre adapter leads are the interface between your headsets and softphone and not only allow a range of connectivity options should you use a range of softphone providers, but also allows users to quickly disconnect and reconnect a headset.

This feature is useful during hot desk changeover or in the event that a headset needs to be swapped.

Other Headset Types

Noise Cancelling Microphones

Nothing is worse for the recipient of a call than excessive background noise and to help combat this, our headsets feature Surround Shield™ noise cancelling technology.

Our noise cancelling technology helps to isolate the voice making it clearer, and at the same time knocks out any background noise, massively improving call quality.

Choose Your Solution

Take a look at how JPL can help you choose the right product for your platform, desk phone or sector.




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Specifying and securing the right equipment for your business needs can be daunting and the wrong equipment can be costly both now and in the future.

Speak to our team who can guide you through the process and help you to identify the right products for your situation.

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If you’re looking to purchase 120 or more units for your company please complete and submit the form to see if you qualify for a free trial.

Technical Support and General Enquiries

For help and advice on our products, technical support, or general enquiries you can visit our support pages where you can find our FAQs, and videos. You can also contact JPL via the form opposite, by live chat, by phone, or by email.

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