Call Centre Solutions

Call centres have long been at the forefront of bustling business environments, with teams of professionals engaged in constant phone conversations within a shared office space. In this fast-paced setting, the significance of lightweight, durable, noise cancelling and cost-effective headsets cannot be overstated. These headsets serve as the cornerstone of clear communication, enabling heightened productivity and efficiency among your workforce. At JPL, we specialise in providing a wide range of USB and QD headsets tailored specifically for call centres and office spaces. Our headsets seamlessly integrate with both desk phones and softphones, offering unparalleled versatility. Discover how JPL can empower and support your business with our reliable and high-performance solutions.

Enhance Your Call Centre Experience

Explore Our Robust Headset Range

As call centres and offices continue to dominate the workplace, equipping yourself with the right tools for seamless communication and productivity is crucial. Introducing our range of durable headsets, designed to elevate your audio experience and keep you focused on your calls. With hassle-free connectivity with our USB and QD headsets, you can effortlessly set up and dive into your work. Our feature-packed headsets are designed for all-day use with their lightweight and comfortable design and superior noise cancellation with our Surround ShieldTM technology. Stay engaged, enhance focus, and unlock your full potential with our headsets tailored to the demands of busy call centre environments.

Unified Communications Ready

At JPL, we understand the importance of having reliable and seamless communication tools for your business. That’s why our range of headsets, speakerphones, and video conferencing solutions are optimised to work seamlessly with all major UC platforms, including Microsoft Teams, Zoom, Webex, and more. When you are in the office our devices provide crystal-clear audio and video, enabling you to collaborate and communicate effectively with your team. With an easy plug-and-play setup and intuitive controls, our devices are user-friendly and hassle-free, allowing you to focus on what matters most – your work.


Check Your Compatibility with Leading Desk Phones and UC Providers.

Desk Phones

Check your compatibility with desk phones using the JPL Compatibility tool.


Check your compatibility with USB devices and UC providers.

JPL Gateway App

Use the JPL Gateway software to enable remote call control with leading UC providers.

Recommended Headsets for Contact Centres

No matter your phone system and budget, JPL have a headset that can help you make more of your connectivity. From the JPL-100-PM through to the JPL Element range which offers modular design allowing our headsets to be upgraded, all of our headsets provide features to complement your communication.

Plug and Play

Experience seamless connectivity and hassle-free setup with JPL’s innovative ‘software last’ approach. JPL’s software last technology means you can start working the moment you pick up your JPL device. Enjoy a seamless connection, minimal technical issues, effortless deployment, and enhanced suitability for office workers. When hot desking our plug-and-play design allows you to effortlessly unplug your headset or camera from your computer, relocate to a new workspace, and simply plug the device back in.

Choose Your Solution

Take a look at how JPL can help you choose the right product for your platform, desk phone or sector.




Contact JPL Today

Modular Headset Design

Headsets are an essential piece of equipment for many workers and are designed to last.

However, with many users wishing to wear their headset in different ways and the occasional accident resulting in a damaged headset, the modular nature of our JPL Element range means parts can be quickly and easily changed.

Our patented modular technology allows individual parts to be changed, helping you adapt to workers’ needs and act quickly to keep your headsets and colleagues working.

Download the JPL Gateway Software to enable remote call control with leading UC softphone providers

Enhance Communication and Productivity with our Clear and Compact Webcams

As call centre work continues to evolve and thrive, equipping your workforce with the right tools for seamless communication and productivity is crucial. Our range of compact and clear webcams is designed specifically to meet the needs of call centre workers. These webcams deliver high-quality video and audio capabilities, ensuring crystal-clear communication during virtual meetings and conferences. With easy plug-and-play functionality, you can quickly set up and start collaborating, whether you’re working in the call centre office, from home, or hot desking. From our smallest Vision Mini+ webcam to the Vision Access Windows Hello compatible webcam, our solutions prioritise clarity, allowing you to communicate effectively. Stay connected, maintain professionalism, and optimise productivity with our 1080P HD webcams tailored to the demands of call centre work environments.

Contact Us Today

Specifying and securing the right equipment for your business needs can be daunting and the wrong equipment can be costly both now and in the future.

Speak to our team who can guide you through the process and help you to identify the right products for your situation.

Apply for a FREE Trial

If you’re looking to purchase 120 or more units for your company please complete and submit the form to see if you qualify for a free trial.

Technical Support and General Enquiries

For help and advice on our products, technical support, or general enquiries you can visit our support pages where you can find our FAQs and videos. You can also contact JPL via the form opposite, by live chat, by phone, or by email.

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