Setting up a reliable and efficient workstation is essential for anyone who spends a significant amount of time in front of a computer. With remote work becoming increasingly popular, it’s more important than ever to ensure your webcam and headset are set up correctly to avoid technical difficulties during virtual meetings. We’ll cover best practices for setting up and using your webcam, headset, and workstation to optimize your virtual experience and help you stay connected with your colleagues and clients. Including how to maintain your headset to increase the longevity of your JPL headset.

Headsets

When positioning your headset adjust the size of the headband so that the speakers are placed centrally over your ears. Make sure that the headband is adjusted so that it does not sit too tight or too loose on your head. The headset should not cause pressure on your head or ears, but also not slip or fall.

Boom Placement

All JPL microphone boom arms can be rotated to suit left or right ear-wearing. The boom should be positioned in front of your mouth and not above or below this position for the best call quality.

Microphone Boom Arm

All JPL microphone boom arms are flexible and can be adjusted to suit the curvature of each individual user. We recommend that the microphone boom arm is placed 2cm or two-finger width distance from your mouth for the best microphone quality.

Cameras

Mounting

All JPL Cameras include a fully adjustable multi-angled mount that can be used on top of a monitor, placed on a desk, or attached to a tripod using the tripod fixing thread on the base of the mount. The mount has 360° rotation and a 90° forward tilt to allow over-the-desk viewing, giving you full flexibility when and where you choose to position your camera.

Positioning

When positioning the camera to look your best, we recommend sitting centrally within the camera viewing area and sitting one arm’s length away from your monitor allowing the camera to show up to 15cm of shirt from neck down. A tidy background is preferable with nothing visible that may distract the viewer.

Lighting

There are two types of lighting you can use. Daylight and interior lighting. Daylight is a varying light source and can conflict with any interior lighting. For best lighting position your workstation with any windows behind your monitor and avoid any strong light sources behind you.

Work Station

Chair

When choosing the right chair for your workstation make sure it supports your whole spine. Adjust the chair so that your back is supported upright, your feet rest flat on the floor (if the chair sits too high then you can use a footrest), and your thighs sit parallel to the floor. If your chair has armrests make sure they are adjusted so your arms rest gently on them with your shoulders relaxed.

Keyboard

When setting up your desk make sure that your keyboard is accessible and can be reached with relaxed shoulders. Your forearms should be parallel to the floor with your wrist staying straight with little bending. You can add wrist supports to reduce overbending or strain.

Monitor

The ideal position for your monitors is an arm’s length distance, or up to 70cm, distance away from you. The top of the screen should line up with your eye level or just below eye level. This will help reduce neck and back strain.

Importance of Headset Hygiene for Keeping the Workplace Healthy

Using a telecom headset in the workplace is best for the comfort and efficiency of the employees. However, are you aware of the significance of good headset hygiene practices?

Studies prove that using telecom headsets in place of traditional telephone handsets causes a reduction in the neck, back, and shoulder pain. However, it should be noted that to maintain proper health and hygiene in the workplace, headsets must be maintained regularly.

A study conducted by the University of Arizona, a typical telephone has up to 25,127 germs per square inch. The study also declares that an average telephone has 500 times more bacteria than an average toilet seat. These germs and bacteria include – Salmonella, E.coli, Staphylococcus aureus, and Streptococcus. All of these bacteria are potentially dangerous and infectious and are the ones that are found on-ear cushions.

How to take care of headsets

Can good hygiene help in the prevention of the disease that can spread through headsets?
Yes, good hygiene kills disease-causing bacteria.

Can you get ear infections from your Headset?
Yes, according to UK Health & Safety, as headsets are worn so intensively, there has been an increased risk of infection. Therefore, it is recommended that each individual has their own personal headset to avoid sharing. If sharing of headsets is extremely necessary, then each user must be given their own personal foam ear cushions.

Who shares headsets?
Headsets are used almost everywhere, in offices, at home, for training and education, and all places where people often share them. However, with the growing awareness about the negative effects of sharing a handset, sharing has decreased. As more sectors use wireless headsets, each person gets his/her own headset top, so only the headset bottom is shared.

COVID-19 can last for days on some surfaces. Therefore, it is extremely important to remove windshields (microphone covers) from the microphone boom so that the complete surface can be wiped. Foam windshields can become a breeding ground for germs, and although they can be washed with soap, it is important to completely dry them before putting them back on the microphone to protect the microphone from being damaged. Similarly, it is important to wash the foam ear cushions in warm soapy water and dry them off completely before re-attaching them to the headset. We recommend that you replace the ear cushions and windshields with new ones every 6 months.

WARNING:
Never spray a disinfectant directly on your headset as it could result in permanent damage. Always use a cloth; there are safe disposable IPA cloths available in the market, which can be used for telephones and headsets.

Users must make it a habit to wipe down headsets with a disinfectant cloth after their shift has ended.
Companies should keep a note of the following points:

  1. Provide every user with a personal headset, which they should not share with others.
  2. If the sharing of the headsets is unavoidable, then each user must be given their own personal foam ear cushions.
  3. Windshields must be replaced every time a new person uses the headset.
  4. Leatherette, foam ear cushions, and windshields should be replaced every 6 months.
  5. Get consoles, headset plastics, and other equipment cleaned regularly with anti-bacterial wipes.

The above-given tips must be followed for safe and efficient long-term headset hygiene. They will help you in creating a safer environment for your employees, and also good for maintaining your headsets and equipment.

You can also follow JPL’s video tutorial: Click here to view