To ensure you are able to work at your best we recommend the following best practices for your headset, webcam and workstation.


When positioning your headset adjust the size of the headband so that the speakers are placed centrally over your ears. Make sure that the headband is adjusted so that it does not sit too tight or too loose on your head. The headset should not cause pressure on your head or ears, but also not slip or fall.

Boom Placement

All JPL microphone boom arms can be rotated to suit left or right ear wearing. The boom should be positioned in front of your mouth and not above or below this position for the best call quality.

Microphone Boom Arm

All JPL microphone boom arms are flexible and can be adjusted to suit the curvature of each individual user. We recommend that the microphone boom arm is placed 2cm or two-finger width distance from your mouth for the best microphone quality.



All JPL Cameras include a fully adjustable multi-angled mount that can be used on top of a monitor, placed on a desk, or attached to a tripod using the tripod fixing thread on the base of the mount. The mount has 360° rotation, and a 90° forward tilt to allow over the desk viewing, giving you full flexibility when and where you choose to position your camera.


When positioning the camera to look your best, we recommend sitting central within the camera viewing area, and sitting one arm’s length away from your monitor allowing the camera to show up to 15cm of shirt from neck down. A tidy background is preferable with nothing visible that may distract the viewer.


There are two types of lighting you can use. Daylight and interior lighting. Daylight is a varying light source and can conflict with any interior lighting. For best lighting position your workstation with any windows behind your monitor and avoid any strong light sources behind you.

Work Station


When choosing the right chair for your workstation make sure it supports your whole spine. Adjust the chair so that your back is supported upright, your feet rest flat on the floor (if the chair sits too high then you can use a footrest), and your thighs sit parallel to the floor. If your chair has armrests make sure they are adjusted so your arms rest gently on them with your shoulders relaxed.


When setting up your desk make sure that your keyboard is accessible and can be reached with relaxed shoulders. Your forearms should be parallel to the floor with your wrist staying straight with little bending. You can add wrist supports to reduce overbending or strain.


The ideal position for your monitors is an arm’s length distance, or up to 70cm, distance away from you. The top of the screen should line up with your eye level or just below eye level. This will help reduce neck and back strain.