Icon-100-UM4

SKU: 575-438-005

Professional Headset

The Icon-100-UM4 headset is a full function USB headset designed for modern professionals, with call answer/end, volume and mute controls positioned on the boom side speaker. It features plug-and-play USB-A and USB-C connection and is optimised to work with Microsoft Teams and RingCentral and uses basic functions for all other UC softphones.

Icon-100-UB4

Icon-100-UB4X

Icon-100-UM4

Icon-100-UM4X

Manufactured in South Korea. Find out about TAA Compliance

SSP: $58.90 ex VAT

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Custom Comfort for All-Day Wear

Designed with user comfort in mind, the Icon 100 series features options for small or large ear cushions with soft leatherette padding, ensuring a personalised fit. The lightweight build reduces strain, making the Icon 100 ideal for professionals who require reliable comfort during long workdays or extended calls.

Seamless Connectivity for Every Workspace

The Icon 100 series ensures effortless compatibility with a variety of devices, offering USB or QD (Quick Disconnect) connectivity options to suit any setup. The USB models provide a true plug-and-play experience, allowing you to connect instantly to PCs, laptops, and other devices without the need for additional drivers. Whether you’re working from home, in the office, or on the go, the Icon 100 delivers consistent performance with minimal hassle.

Small on ear 66mm ear cushions

Wideband enabled speakers with Sound Shield™ acoustic shock protection

Universal ‘Plug & Play’ USB professional office and contact centre headset with over-moulded USB-A and USB-C connectivity

4 button volume, mute and call control

Overhead, sure-fit fully adjustable headband

Surround Shield™ noise cancelling microphone

Left / right ear side boom wearing compatible

T-bar support

TAA Approved

JPL is proud to be TAA-compliant on a range of JPL headsets, which means we follow the rules set out and manufacture these products within South Korea. This makes these products eligible for procurement by organisations that are also TAA-compliant and receive special benefits such as priority access to government contracts.

JPL TAA Approved Headsets

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Headset Partners & Compatibility

JPL Solutions

JPL Telecom headsets and video conferencing solutions are optimised to work with all major softphones and desk phones such as; Microsoft Teams, Zoom, RingCentral, Avaya, Cisco, Grandstream, Unify, Windows, Alcatel Lucent, Panasonic and many more.

JPL Solutions

Compatibility

All our headsets are compatible with the most popular softphones and desk phones with our range of bottom leads, modules and EHS Cords.
Check the compatibility of JPL headsets with your phone or device using our compatibility tool.

Ccompatibility Tool

Connect Anywhere, Work Everywhere.

Connect anywhere, work everywhere with our plug-and-play design you can start working immediately with many of the common video conferencing platforms.

Now Certified for Five9 Softphone

This Icon 100 is now fully integrated and certified for use with Five9, the leading cloud contact centre platform. Enjoy seamless compatibility and enhanced call centre performance.

Five9 Recomended Headsets

Icon-100-UM4 Accessories

EC-27
Replacement Over-the-Ear Cushion

EC-28
Replacement On-Ear Cushion

Technical Data

Features
Single speaker ear entry level headset
Left / right ear side boom wearing compatible
Surround Shield™ noise cancelling microphone
Wideband enabled speakers with Sound Shield™ acoustic shock protection
‘Put and stay’ ratchet microphone boom arm
Overhead, sure-fit fully adjustable headband
Fitted with gimbal action soft leatherette ear cushions for maximum all day comfort, option of either 72mm over ear or 66mm on-ear design
Manufactured in South Korea – TAA approved
Certifications	UKCA, CE, FCC, RoHS, REACH
Warranty	2 years standard no quibble repair or replace warranty
MOQ	Master Shipping Carton: 80
SKU	575-438-005

Speaker
Speaker specification	36 mm Wideband
Impedance	150Ω ± 15% at 1 KHz
Frequency range	100 Hz to 20KHz (Speaker Mode)
Sensitivity	88 dB ± 2 dB (0.1W/0.1m) (Speaker Mode)
Max input power	100 mW
Distortion	Less than 10 % at 1 KHz 100 mV
Operating temperature	0°C to 40°C
Storage temperature	-10°C to 60°C

Microphone
Sensitivity	-44 dB ± 3 dB
Impedance	2.2KΩ (F=1 KHz)
Directional	Noise Cancellation Microphone
Frequency range	100 Hz to 8 KHz
Mic specification	1.0 V ~ 10 V
Distortion	Less than 10 %
S/N ratio	More than 55 dB
Operating temperature	0°C to 40°C
Storage temperature	-10°C to 60°C

Downloads

Data Sheet

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If you need help finding the best solution for your specific needs, or organisation, we have experts on hand to help you choose the right product, check compatibility, and optimise your UC deployment.

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If you’re looking to purchase 120 or more units for your company, please complete and submit the form to see if you qualify for a free trial.

Technical Support and General Enquiries

For help and advice on our products, technical support, or general enquiries, you can visit our support pages, where you can find our FAQs and videos. You can also contact JPL via the form opposite, by live chat, by phone, or by email.

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Icon-100-UM4 Resellers

Strategic Critical Communications Distributor
		+1 800-238-0787	Email

Distributor
		+1 800-756-9888

Reseller
	210-566-3773	Email
	+1-800-882-7779	Email
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Strategic Partner
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Local Office
	+31 35-808-0201	Email
	+44(0)1258 820100	Email
	+1 321-300-1141	Email

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Icon-100-UM4

Professional Headset

Custom Comfort for All-Day Wear

Seamless Connectivity for Every Workspace

TAA Approved