User Support
We are committed to providing all our users with the support they need to work effectively.
FAQs
Looking for answers to common questions about our products? Check out our frequently asked questions (FAQs) page, where you can find our troubleshooting tips. Our FAQs are designed to provide you with the answers you need quickly and easily, so you can get back to using your headset or camera. If you can’t find the information you’re looking for, our customer service team is always on hand to help.
Where to buy
Looking to purchase JPL products? Our reseller and distributor locator makes it easy to find the closest authorised seller in your area. You can shop with confidence, knowing that you’re purchasing authentic JPL products from a trusted seller.
Latest Offers
Discover our latest exclusive deals, promotions, special offers, and discounts designed to give you the best value on our products. Whether you’re looking for limited-time savings, bundle offers, or seasonal discounts, this is the place to find them.
Videos and Tutorials
Looking for helpful videos and tutorials to help you get the most out of our products? Check out our YouTube channel, where you can find a wide range of informative videos on everything from product features and functionality to installation and troubleshooting. With new videos added regularly, our YouTube channel is your go-to resource for all your product-related needs.
TAA Approved
JPL is proud to be TAA-compliant on a range of JPL headsets, which means we follow the rules set out and manufacture these products within South Korea. This makes these products eligible for procurement by organisations that are also TAA-compliant and receive special benefits such as priority access to government contracts.
Bespoke Products
We know that your brand is important to you and your customers. The branding process helps to send a message to the world about who you are and what you stand for. Leaving a lasting impression on your customers and staff to create the image you want to portray. JPL offer co-branding and full branding opportunities for large-scale volume end users and resellers.
Warranty Terms & Conditions
View our warranty terms and conditions. This page will help you understand your warranty coverage and check if you qualify. If you need to return a product, you’ll also find the relevant information and steps to follow.
Download the JPL Gateway Software to enable remote call control with leading UC softphone providers
Contact Us Today
Specifying and securing the right equipment for you or your business needs can be daunting and the wrong equipment can be costly both now and in the future.
Speak to our team who can guide you through the process and help you to identify the right products for your situation.
Apply for a FREE Trial
If you’re looking to purchase 120 or more units for your company please complete and submit the form to see if you qualify for a free trial.
Technical Support and General Enquiries
For help and advice on our products, technical support, or general enquiries you can visit our support pages where you can find our FAQs and videos. You can also contact JPL via the form opposite, by live chat, by phone, or by email.
