Categories: Article
The importance of video quality in business communication. As we move further into 2025, working from home is no longer considered a stopgap measure, but a permanent shift in how businesses operate. While hybrid and fully remote models have become standard across industries, leaders are now focusing on refining these setups to create environments where…
Why Now Is the Time to Upgrade Your Setups As the new tax year begins, public sector organisations, from local government departments to educational institutions, are reviewing budgets and planning for the year ahead. One area that often gets overlooked but significantly impacts productivity and security is your communication technology. Whether it’s headsets, video conferencing…
In the fast-paced environment of contact centres, clear communication is the cornerstone of excellent customer service. Whether addressing customer concerns, troubleshooting issues, or simply providing information, effective communication ensures a seamless experience for both agents and customers. For organisations, investing in the right tools and training is vital to enhance this critical aspect of their…
As we move further into the digital age, workplace technology is evolving faster than ever before. In 2025, businesses are gearing up for a range of new tools and innovations that promise to enhance productivity, streamline operations, and create more flexible and efficient work environments. Here are some of the top workplace technology trends to…
In today’s hyper-connected world, technology is reshaping how we communicate in professional settings. Modern offices and contact centres, in particular, are reaping the rewards of these innovations. From advanced video conferencing tools to AI, here’s how cutting-edge technology is revolutionising communication and collaboration. Breaking Barriers with Visual Communication One of the most transformative shifts in…
The holiday season is upon us! Twinkling lights, festive tunes, and the aroma of cookies in the oven can make working from home feel like a cosy winter wonderland. But let’s be honest – staying productive while the world transforms into a celebration can be a challenge. Balancing deadlines with holiday cheer doesn’t have to…
Creating an effective home office can make all the difference in your productivity, comfort, and overall work satisfaction. As remote work continues to thrive, setting up a workspace that optimises both physical and mental well-being is essential. Here are some key tips to help you create an ideal home office, complete with peripherals that can…
Today, April 28th, 2023, marks the World Day for Safety and Health at Work, an annual event that aims to raise awareness about the importance of creating safe and healthy working environments for people around the world. This year’s theme is “A safe and healthy working environment as a fundamental principle and right at work.”…
Teleperformance has been featured in the August 2022 edition of Supply Chain Digital In this exclusive interview, Diana Monterrubio discussed diversity and inclusion in technology and the challenges of supply shortages. “I hope that I will be able to help others figure out their place in the world. To do my part for women not…
JPL Telecom Limited has won the Queen’s Award for Enterprise for International Trade 2022 after experiencing an export sales growth of 737% Telecommunication device manufacturer JPL Telecom Ltd, has been honoured with a Queen’s Award for Enterprise: International Trade. Founded in 2004 and headquartered in Dorchester, England, JPL Telecom is part of the JPL Holdings…
