JPL Commander: comfortable and safe

Editorial Award

This time JPL Telecom offered the JPL Commander headset, the feature of which is not only the democratic price of $49 but also … the lack of necessary software. The latter is really striking, since we are talking about a universal tool focused on use in a contact center, office, and even at home. Not surprisingly, after evaluating the advantages of remote access, many companies decided to implement this approach in the post-quarantine period.
It is appropriate to quote the founder and CEO of JPL Telecom James Clarke: “Employees who work from home need a minimum of software. And since it sometimes takes a very long time to work, devices for voice communication should be convenient. Effective noise reduction helps an employee stay focused in any environment, regardless of where they work and who is next to them. That’s why we tried to collect all the necessary functionality in the Commander so that people don’t have to think about settings.”
Dmitry Arkhipov, Director of Business Development at JPL Telecom in Russia and the CIS, complements his words: “Contact centers, offices, and employees working from home need convenient equipment. The Commander headset is the most suitable solution for this purpose.”
Actually, everything is said, but not everything is clear. For example, the design remained behind the scenes. The managers did not say a word about the fact that the headphones are full-format (60 mm in diameter), the ear pads are covered with soft eco-leather, and the Sure-Fit headband is very light (only 82 g) and the shackles are also covered with soft material, guaranteeing reliable retention and comfort (if you do not forget to adjust them to the size of the head).
Thanks to the original circuit design, the Commander is optimal for use in contact centers, conducting webinars, conference calls, listening to music, and voicing videos. In short, it can be used in any multimedia application, including softphones. There will be no problems connecting to the sound source: the headset is equipped with an adapter for USB-A and USB-C. The wires are supposed to be stored with the help of a special device that excludes their loss, entanglement, or damage, and the headphones themselves are supplied in a special soft shell case that protects them during transportation.
In turn, the flexible microphone is optimized for precise positioning and is additionally equipped with the proprietary Surround Shield noise reduction technology. Adjustment within 270 ° and fixation in any position is allowed, which is verified anatomically, providing comfortable conditions for productive work in any environment. Representatives of the company note that the user can choose the configuration himself. The Commander assumes several styles of use: with one or two headphones, with USB or QD connection.
As for the lack of software, JPL Telecom decided to take this step in order to minimize the risks of PC infection with malware, which often happens during the loading of system programs and drivers by the employee himself. Indeed, often only a specialist can distinguish a phishing site from the real one and check the installation file for validity and authenticity. In the case of the JPL Commander, the situation is extremely simple: there is no software, and there are no problems.
Advantages:

Does not require software installation

Effective passive noise reduction

Disadvantages:

Not detected

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